Team Leader - Townsville Esa

Team Leader - Townsville Esa

02 Oct
|
Royal Rehab
|
Townsville

02 Oct

Royal Rehab

Townsville

Breakthru - Inclusive Employment AustraliaAbout usWant to grow your career while helping people find a job they love?
At Breakthru you won't be stuck behind a desk - you'll be out in the community, working side-by-side with clients where it matters most.As part of the Royal Rehab Group, you'll be backed by one of Australia's most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitations services.
This means you'll have the stability, resources, and support to grow your career and make a real impact in people's lives.About the roleLeading the team across the Townsville area, as a Team Leader you'll play a hands-on role in guiding and supporting the team to deliver person-centred support, helping clients build confidence, develop skills, and secure meaningful sustainable work.
Working closely with employers, you'll strengthen partnerships that create real opportunities for inclusive employment.
This role is all about coaching your team to achieve outcomes, driving performance, and making a genuine difference in people's lives.Key responsibilitiesWorking under the guidance of the ESA's Service Manager, mentor and support a high-performing team, driving results and fostering growth.Ensure the ongoing development of your team to build a deeper understanding of best practice when working with people with disability, injury, or health conditions.Translate program guidelines into high-quality, compliant service delivery that meets quality and performance targets.Guide clients into meaningful work through trust, empathy, and personalised support.Build strong employer partnerships and promote inclusive hiring practices.Monitor progress, maintain accurate records, and lead by example.Champion Breakthru's values of inclusion,



empowerment, and person-centred practice.PLEASE NOTE: Role will be based at the Townsville site however also supporting sites in Charters Towers and Ayr.About youYou're a confident leader with a passion for mentoring others and driving performance.
You know how to bring out the best in a team, creating a supportive and results-driven environment where people thrive.
With a robust understanding of employment services and program guidelines, you're skilled at mentoring others to provide a high-quality service that meet performance targets.You build genuine relationships with your team, clients and employers alike, guiding individuals into meaningful work through empathy, trust, and tailored support.
You're proactive, organised, and lead by example.
Most importantly, you're committed to inclusion, empowerment, and making a real difference through person-centred practice.Essential CriteriaQualifications in Employment or Human Services (e.g. Mental Health, Psychology, Social Work) – desirableExperience in employment services and supporting people with disability, injury, or health conditionsProven ability to meet KPIs and create client-focused employment and skills plansConfident in marketing clients to employers and facilitating group programsStrong communication, problem-solving, and stakeholder engagement skillsKnowledge of disability legislation, support strategies,



and labour market trendsYour Royal RewardsSalary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home payMeals & Accommodation: Package up to $2,650 for dining and holidays expensesWellbeing Days: 5 extra leave days to rechargeMaxxia Rewards: enjoy a huge range of discounts through our salary packaging partnerFitness Passport: Discounted access to gym and aquatic centresHealth Insurance: Exclusive HCF discountsPortable Long Service Leave: Access to portable long service leave for eligible candidatesCareer Growth: Genuine opportunities for growth and career developmentEAP Support: Free, confidential counselling and wellbeing supportWe know our diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace that reflects the people we serve.
We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from Culturally and Linguistically Diverse backgrounds.We are committed to creating an inclusive and accessible environment where all individuals can thrive.
Should you require any adjustments to participate equitably in the recruitment process, please contact We welcome the opportunity to discuss any workplace adjustments during the interview process.The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, NDIS Worker Screen Clearance, employment history, driver's license and referee checks.Visit our Breakthru careers page for more information:www.
Royalrehabgroup.com.au/careers/
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📌 Team Leader - Townsville Esa
🏢 Royal Rehab
📍 Townsville

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