About the Venue:Located within Crowne Plaza Surfers Paradise, Horizon Sky Dining is the hotel's signature revolving buffet restaurant, offering guests a unique dining experience with panoramic views across the Gold Coast.As one of the hotel's key food and beverage outlets, Horizon is a busy and high-profile restaurant where exceptional service, strong operational standards and an outstanding guest experience are at the heart of what we do.About the Role:We are now seeking a hands-on Restaurant / Venue Manager to take primary responsibility for the day-to-day operation of Horizon Sky Dining.While reporting to the Food & Beverage Manager, you will be the key operational leader within the venue, taking ownership of daily service, team performance, guest experience, training and development, labour management and overall restaurant performance.This is a highly visible, hands-on leadership role for an experienced restaurant professional who is confident leading from the floor and taking ownership of a busy operation.
You'll oversee opening and closing procedures, rostering, stock and beverage controls, guest recovery and maintaining consistently high operational standards.You'll also play an important role in developing and supporting the team, creating a positive culture and ensuring service standards are consistently delivered.Key Responsibilities:Take primary responsibility for the day-to-day operation of Horizon Sky DiningLead from the floor and maintain exceptional service and presentation standardsManage daily opening and closing proceduresLead, coach and develop the restaurant teamAssist with rostering, labour management and daily operational planningMaintain robust stock, beverage and cost controlManage guest feedback and service recovery professionallyMonitor restaurant presentation,



cleanliness and operational standardsDeliver team briefings and ensure staff are confident in their rolesWork closely with the Food & Beverage Manager and wider hotel leadership teamDrive a positive team culture and consistently high guest experienceAbout You:Minimum 2 years' experience with primary responsibility for the day-to-day operations of a Food & Beverage outlet, as Venue Manager or Assistant Venue ManagerExperience within a 4 to 5-star hotel environment is essentialProven experience leading a busy restaurant operationConfident taking ownership of day-to-day venue performanceStrong leadership, communication and team development skillsExcellent understanding of service standards, labour management and operational controlsHighly organised with strong attention to detailConfident managing guest feedback and service recoveryA hands-on leadership style with a genuine passion for hospitalityAbility to work across a flexible roster, including evenings, weekends and public holidaysFull Australian working rightsLead the day-to-day operation of a signature revolving Gold Coast restaurantJoin the team at Crowne Plaza Surfers ParadiseDiscounts across 50+ Oscars Group venuesInternal and external training and development opportunitiesEmployee Assistance ProgramMentoring from experienced hospitality professionalsGenuine career progression across the Oscars GroupReward and recognition initiativesAbout Us:Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West.Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia and Victoria.
The Group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.
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📌 Venue / Restaurant Manager (Gold Coast)
🏢 Oscars Group
📍 Gold Coast