Job Description

Dental Office Senior Receptionist/Front Desk Office Coordinator

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Smile Sanctuary Mortdale Dental | Mortdale, South Sydney

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Part-Time or Full-Time

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Smile Sanctuary Mortdale Dental is a modern, boutique dental practice focused on delivering premium dental care in a calm, welcoming environment.

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We are looking for an experienced Dental Office Coordinator / Senior Dental Receptionist to join our growing team.

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This is an exciting opportunity for someone who wants to take an active role in the patient experience, treatment coordination and smooth day-to-day running of the practice.

About You /n

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- Experienced in dental reception, dental administration or practice coordination

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- Warm, positive and genuinely patient-focused

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- Highly organised with excellent attention to detail

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- Confident with computers and dental practice management software

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- An exceptional communicator in person, over the phone and via email

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- Proactive, reliable and able to take ownership

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- Confident managing a busy clinical diary and competing priorities

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- Interested in treatment coordination and developing their career

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- A team player who enjoys supporting clinicians and contributing to practice growth

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- Coordinator the front desk reception team who are spread over 5 days per week.

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Experience as a Senior Dental Receptionist, Treatment Coordinator or Practice Manager is highly regarded.

Key Responsibilities /n

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- Welcoming patients and creating an exceptional patient experience

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- Managing appointments and coordinating the clinical diary

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- Optimising clinician schedules and filling cancellations

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- Treatment coordination and patient follow-up

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- Managing treatment plans, patient records and payments

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- Responding to patient enquiries by phone, email and in person

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- Supporting dentists and clinical staff with administrative requirements

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- Assisting with the smooth day-to-day operation of the practice Maintaining practice systems, protocols and organisation

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- Identifying opportunities to improve efficiency and patient experience

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What We Offer /n

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- Part time or full-time position

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- Modern, premium dental practice environment

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- Supportive and positive team culture

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- Professional development and career growth opportunities

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- Opportunity to develop skills across reception, treatment coordination and practice management

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- A role where you can make a genuine impact on our patients and practice

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If you are an experienced dental professional who takes pride in organisation, patient care and delivering an exceptional experience, we'd love to hear from you.

Application Questions /n

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- Do you have previous dental reception experience?

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- Do you have experience as a Senior Dental Receptionist, Treatment Coordinator or Practice Manager?

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- What dental software have you used?

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- Are you seeking part-time or full-time employment?

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- What days and hours are you available?

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- Why are you interested in joining Smile Sanctuary Mortdale Dental?

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📌 Dental Office Senior Receptionist/Front Desk Office Coordinator (Sydney)
🏢 Smile Sanctuary
📍 Sydney