- Free onsite parking and close to public transport
/n
- Be an integral part of Excelsia's life-transforming global Christian learning community.
/n
About the Role /n
To be successful in this role, candidates must have demonstrated hands-on Learning Management System (LMS) administration experience, preferably with Moodle or Totara, and experience managing support operations in a higher education or similar environment.
/n
Primary responsibilities include:
/n
/n
- Serve as the subject matter expert (SME), system owner, and first point of contact in relation to the student LMS.
/n
- Manage and support Excelsia's learning management systems (LMS), including ExO and Turnitin, and provide assistance and training to staff and students in their effective use.
/n
- Consult with relevant staff to tailor the LMS to provide online learning content across Schools and Departments, in line with program requirements.
/n
- Assist with maintaining quality requirements including writing and updating procedures and forms, relevant to the LMS and student systems.
/n
Selection Criteria /n
/n
- Respect the Christian mission of Excelsia University College.
/n
- Full Australian Working Rights.
/n
- Demonstrated experience administering and managing Learning Management Systems (LMS), particularly Moodle and/or Totara,
including system configuration, troubleshooting, reporting, and user support.
/n
/n
Qualifications:
/n
/n
- A tertiary qualification in a relevant discipline or equivalent combination of relevant experience and education and/or training is desirable.
- Demonstrated ability to support and enable academic staff in effectively using LMS technologies to facilitate learning, teaching and student engagement.
/n
- Experience administering and managing Zendesk or similar ticketing platforms, including reporting, workflow management and performance monitoring.
/n
- Strong stakeholder engagement and communication skills
/n
- Strong problem-solving and customer service skills with a focus on user experience and continuous improvement
/n
- Demonstrated experience leading and coordinating offshore support team
/n
About Us /n
Excelsia University College was founded in 1983 as Australia's first Christian arts college and, together with Indiana Wesleyan University, we are part of a global Christian learning community with big plans to take Christian higher education to the next level in Australia and the Asia-Pacific region for undergraduate and postgraduate students.
/n
This full-time position is based in Pennant Hills.
#J-18808-Ljbffr
📌 Casual Learning Systems Administrator (Sydney)
🏢 Excelsia University College
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.