Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.
Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.This role can be based at one of our support offices in Brisbane, Sydney or Melbourne.What will you be doing?
Lead, coach and develop the Workday Support teamManage Workday incidents, service requests, priorities and escalationsOversee platform configuration, business processes, security, data and workflowsLead the resolution of complex and business-critical Workday issuesManage Workday releases, upgrades, testing and production deploymentStrengthen platform governance, data quality, privacy, security and audit controlsManage Workday vendor relationships and support servicesOversee the Workday change pipeline and contribute to the platform roadmapTransition system enhancements and projects into business-as-usual supportIdentify opportunities to simplify processes, improve self-service and enhance the employee and leader experience.What will you bring?
Previous Workday experience is essential for this position.Demonstrated experience supporting, administering and optimising Workday in a large or complex organisationStrong functional knowledge of Workday HCM, business processes, security, configuration and data managementProven people leadership experience,



including coaching, workload management and capability developmentExperience managing enterprise application support, incidents, service levels, releases, testing and controlled changeStrong governance, risk, privacy, security and audit capabilityExcellent analytical and problem-solving skillsStrong stakeholder management and communication skillsThe ability to balance operational delivery, system improvements and competing priorities.A bachelor's degree in Information Technology, Human Resources, Business or a related discipline, or equivalent experience, is required.Workday certification and an ITIL Foundation qualification will be highly regarded.Why Work For Bolton ClarkeExcellent work/life balance with shifts that suit your personal needsA caring team environment with strong clinical and allied health supportCareer progression and development opportunitiesGenerous salary packaging and not-for-profit tax perks - claim up to $18,550 tax free Private health insurance and gym discountsAn Employee Assistance Program for staff and familyOur commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
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📌 Workday Support Manager (Brisbane)
🏢 RSL CARE RDNS
📍 Brisbane