About the role
We are seeking aClient Administratorto join our clients 15 staff Perth accounting practice.
This is afull or part-time positionbased close to West Perth.In this role, you will be the vital link between clients and internal teams, ensuring seamless communication, accurate record-keeping, and exceptional service delivery.
As Client Administrator, you will play a key part in maintaining and strengthening client relationships while supporting the smooth day-to-day operations of the accounting practice.
What you'll be doing
Managing client communications via email, phone, and in-person interactions with professionalism and responsiveness
ASIC and ATO administration (Training provided)
Maintaining accurate and up-to-date client databases and administrative records
Processing client requests and coordinating with internal teams to ensure timely delivery of services
Preparing and distributing invoices, quotations, and other client documentation
Scheduling appointments, meetings, and follow-ups with clients
Handling client inquiries and resolving issues promptly and professionally
Supporting the onboarding process for new clients and managing necessary documentation
Maintaining confidentiality and adhering to data protection protocols
Assisting with administrative tasks to support the wider business operations
Providing general support to the management team as required
What we're looking for
Proven experience in an administrative or client-facing role, ideally within an accounting practice,
or professional services environment
Excellent written and verbal communication skills with the ability to interact professionally with clients at all levels
Strong organisational and time management abilities, with the capacity to prioritise multiple tasks effectively
Proficiency in Microsoft Office applications and experience with CRM systems or administrative software such as XERO or Handisoft.
Attention to detail and accuracy in record-keeping and data entry
A proactive, customer-service-focused approach with a genuine desire to exceed client expectations
Ability to work independently and as part of a small cooperative team
Discretion and professionalism when handling confidential information
Flexibility and adaptability in a fast-paced business environment
Desirable: experience with an accounting practice administration role
What we offer
Our clients are committed to providing a supportive and rewarding workplace.
We offercompetitive remuneration ($80,000 to $100,000 + Super),professional development opportunities, and a culture where your contributions are valued.
We provide acollaborative working environmentwhere you will have the support to develop your skills and grow within the organisation.
Our clients are committed to thewellbeing and work-life balanceof their employees and offer flexibility where possible.
As an equal opportunities employer, we welcome applications from all backgrounds and are committed to creating an inclusive workplace.
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