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At Wesley Mission Queensland (WMQ), our mission is simple yet powerful: to walk alongside people in need with respect, empathy, and care.

Through The Way Back Support

Program, we offer practical, person-centred, non-clinical support to individuals who have recently attempted suicide or experienced a suicidal crisis.

The Way

Back is a free, confidential support service that bridges the gap between hospital discharge and long-term wellbeing. Our support is grounded in connection by building trust, restoring hope, and helping people rediscover their own strengths and purpose.

Why Join WMQ's Way Back Support Service Team?

Purpose-led practice - Be part of a not-for-profit organisation that puts people, not profits, at the heart of care

Work-life balance - Enjoy flexible hours that work around your life, we promote a culture that values personal time and well-being

Team Culture - Be part of a collaborative, multidisciplinary team across diverse clinical settings that values your skills and wellbeing

Perks and Benefits - We love our employee perks, and you'll love them too! Get discounts on private health insurance, gym memberships and travel and so much more

Your Role as Administration and Intake Officer

As an Administration Coordinator, you'll support The Way Back and Suicide Prevention Services by keeping operations running smoothly, managing referrals, conducting intake screenings, and acting as the first point of contact to help deliver timely, high-quality care.

Key accountabilities include

Maintain program compliance, audits, and accreditation

Keep credentialing, registrations, insurance, and MOUs current

Liaise with internal and external stakeholders

Prepare weekly invoices in TechOne

Provide reception and frontline admin support

Process referrals and conduct intake and follow-ups





Coordinate staff induction and orientation

Maintain IT services

Reconcile WMQ credit cards

Assist with events and meetings

What We're Looking For

NDIS Worker Screening Clearance and Orientation completed

Relevant qualification and-or experience in admin or community services

Strong admin and IT systems skills (Office 365, TechOne, databases)

High-level interpersonal and communication skills

Experience supporting people in emotional distress

Solid problem-solving and analytical ability

Excellent organisation and time management skills

Working with Children Check (or ability to obtain)

A Valuable Addition, Yet Not a Must-Have!

Tertiary level qualifications in social work, mental health and-or other relevant disciplines.

Essential Requirements

Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)

Relevant probity checks required by legislation and WMQ Limited policy.

Current Driver's Licence and willingness to travel for work

About Wesley Mission Queensland (WMQ)

Wesley Mission Queensland is a leading not-for-profit provider of health and community services. With over a century of service, we support people across all life stages with aged care, disability support, mental health services, and community outreach. Our values, Innovation, Hope, Integrity, Compassion, Justice, Empowerment, and Respect, guide everything we do.

WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Ready to Join Us?

Be part of something meaningful. Join a team that values you and the difference you make every day.

Click Apply today! Click here to Apply now →

📌 Administration and Intake Officer (Derwent Bridge)
🏢 Medical Jobs Australia
📍 Derwent Bridge