Provide exceptional frontline and administrative support within the Community Transition Care Program, helping multidisciplinary teams deliver high-quality, patient-focused care while ensuring seamless service coordination and outstanding customer experiences.

About the role The Administration Officer provides essential administrative support to frontline clinical staff within the Community Transition Care Program, helping to ensure the delivery of client-focused, high-quality and effective healthcare services. Working as part of a multidisciplinary team across the Extended Care service, the role supports patients, visitors and staff through a broad range of administrative and customer service functions.

The successful candidate will manage administrative processes, maintain accurate records and databases, coordinate communications, and utilise a range of healthcare information systems to support service delivery. The role requires strong organisational skills, adaptability, attention to detail and a commitment to providing professional, confidential and responsive support within a dynamic healthcare environment.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

- Provide high-quality administrative and frontline support to patients, visitors and healthcare staff across the Community Transition Care Program.
- Deliver professional customer service through face-to-face interactions, telephony services and enquiry management.
- Maintain accurate records,



databases and document management systems while ensuring confidentiality requirements are met.
- Utilise multiple healthcare information systems including HBCIS, ieMR, Smart Referrals and Microsoft Office applications.
- Manage competing priorities, work autonomously and contribute positively within a multidisciplinary healthcare team.

Benefits when working for us

- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a solid commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

📌 Administration Officer (Zillmere)
🏢 Queensland Health
📍 Zillmere