JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

As an Administrative Assistant, you'll be the welcoming face of our shopping centre, setting the tone for every visitor's experience from the moment they arrive. In this role, you'll ensure our reception operates seamlessly while supporting vital administrative functions across property and marketing operations. You'll manage everything from the switchboard and tenant registers to customer service bookings and marketing activations.

At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers hands-on exposure to retail property management while allowing you to develop skills across customer service, administration, and emergency management. Your attention to detail, professionalism, and commitment to exceptional service will directly contribute to the smooth operation of the centre and the satisfaction of tenants, customers, and colleagues alike.

Key Responsibilities include:

Manage the Reception Switchboard, ensuring it is staffed at all times and that all calls are answered promptly with professionalism and care

Greet and assist customers, contractors, and visitors who enter the Reception area, delivering a consistently high standard of customer service

Maintain and regularly update all Shopping Centre registers, including Tenant Phone Lists, After Hours Contact Lists, Insurance Records, Bank Guarantees, Contractors Lists,



and Public Liability Registers as directed

Oversee the archive management system to ensure all records are current, accurate, and easily accessible

Manage the lost and found register and process, ensuring items are logged, stored securely, and reunited with their owners efficiently

Keep Reception, Utilities Area, Boardroom, and general office spaces clean, organized, and presentable at all times

Coordinate bookings for customer services such as wheelchair and mobility equipment, ensuring availability and excellent service delivery

Assist with collecting and entering tenant sales figures monthly and traffic figures daily to support centre reporting and insights

Support marketing activations and events, manage community bookings on the SML run sheet, and maintain the community notice board with weekly updates

Sounds like you? This is what we're looking for:

Proven experience in an administrative, receptionist, or customer service role

Excellent verbal and written communication skills with a strong customer service orientation

High level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Strong organizational skills with meticulous attention to detail and accuracy

Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment

Professional presentation and demeanor at all times

Previous experience in retail property management, shopping centre operations, or commercial real estate (preferred)

Familiarity with tenant coordination, contractor management, or property administration processes (preferred)

Understanding of financial documents such as invoices, bank guarantees, and insurance certificates (preferred)

Advantages:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things.



Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT , people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ537800

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Administrative Assistant (Part-time) (Perth)
🏢 Jll
📍 Perth