Company Description AMZ Product Launcher helps individuals and aspiring entrepreneurs build their own branded products and launch successful businesses on Amazon. The company provides step-by-step training on finding trending products, sourcing from reliable suppliers, and navigating the full launch process, especially for beginners who have never sold online before. AMZ Product Launcher focuses on empowering people to create flexible, home-based businesses that align with their lifestyle goals.

The team offers complimentary training, ongoing guidance, and support for students in Australia and New Zealand, helping them move away from traditional 9-to-5 work. With accessible online resources and direct office support, AMZ Product Launcher is committed to helping people start and grow sustainable e-commerce ventures.

Role Description The Appointment Setter role is a full-time, in office position based in Robina, QLD. In this role, the team member will contact prospective leads, introduce AMZ Product Launcher’s services, and schedule qualified appointments for the sales and coaching team. Daily tasks include making outbound calls, responding to inbound inquiries, updating appointment calendars, and accurately recording lead information in the CRM.

The role also involves following up with interested prospects, confirming appointment details,



and ensuring a smooth transition from initial contact to consultation. Collaboration with the sales team to refine scripts and improve lead quality, as well as delivering professional and courteous communication, is central to the position.

Qualifications

- Candidates should possess strong skills in Setting Appointments and Appointment Scheduling to manage a high volume of calls and bookings efficiently.
- Candidates should possess Lead Generation skills to identify, qualify, and nurture prospective clients interested in Amazon product launch training.
- Candidates should possess excellent Communication skills to engage prospects clearly, build rapport, and convey information professionally over phone and email.
- Candidates should possess solid Customer Service skills to provide a positive experience, address basic inquiries, and represent the brand courteously.
- Relevant experience in inside sales, telemarketing, or call center environments is beneficial.
- Proficiency with CRM systems and basic computer applications (email, spreadsheet, calendar tools) is preferred.
- Ability to work on-site full-time in Robina, QLD, with a reliable work ethic and attention to detail.
- Prior experience in education, coaching, or e-commerce services is a plus, though not required.

📌 Appointment Setter (City of Gold Coast)
🏢 AMZ Product Launcher
📍 City of Gold Coast