Job Description
We are seeking a motivated and customer-focused Client Services Coordinator to join our client in Dandenong South.
n
This role is responsible for managing client relationships, responding to enquiries, coordinating customer requirements and working closely with internal teams to ensure a high level of service is consistently delivered.
Key Responsibilities n
n
Build and maintain strong relationships with clients and internal stakeholders.
n
Manage day-to-day client enquiries and requests.
n
Coordinate customer requirements and ensure commitments are delivered within agreed timeframes.
n
Prepare reports and provide regular updates to clients and management.
n
Work collaboratively with internal teams to resolve issues and identify solutions.
n
Support projects, client transitions and training as required.
n




Identify opportunities for process improvement and enhance customer service.
n
Provide general support to the wider team when required.
n
About You n
We are looking for someone who is:
n
n
Customer-focused and professional.
n
An excellent communicator with robust relationship-building skills.
n
Organised, proactive and able to manage competing priorities.
n
A confident problem solver with strong attention to detail.
n
Comfortable working independently and as part of a team.
n
Experienced in customer service, client services or a similar role.
n
Confident using Microsoft Office, particularly Word and Excel.
n
#J-*****-Ljbffr

📌 Client Services Coordinator (Melbourne)
🏢 Programmed GO
📍 Melbourne