? READY TO DRIVE YOUR F&I; CAREER TO THE NEXT LEVEL?
Turn every vehicle sale into a great customer experience — and a strong commercial result.
We’re looking for a driven, commercially minded and customer-focused Business Manager (F&I;) to join our dealership team.
This is an opportunity for an experienced Automotive F&I; professional who knows how to build trust, negotiate confidently, identify finance opportunities and deliver robust finance penetration, product penetration and gross profit results .
If you’re someone who can move seamlessly between customer service, sales, finance and commercial performance , we’d like to hear from you.
? What you'll be responsible for
- Manage the end-to-end automotive finance & insurance process for vehicle customers.
- Present and sell vehicle finance, insurance, extended warranties and approved protection products .
- Understand customer needs and identify appropriate finance solutions based on eligibility and circumstances.
- Work closely with a panel of lenders and finance providers to secure suitable finance options.
- Prepare, submit and manage finance applications accurately and efficiently.
- Follow up applications through to approval and settlement .
- Maximise finance penetration, product penetration and F&I; opportunities while maintaining a customer-first approach.
- Confidently handle negotiations and customer objections while protecting commercial margins.
- Partner closely with Sales Managers and Vehicle Sales Consultants to identify and convert F&I; opportunities.
- Monitor and improve key KPIs including finance penetration, conversion rates, approval rates, product penetration and gross profit .
- Maintain a strong pipeline of finance opportunities and provide regular performance insights to the General Manager .
? What we're looking for
You’ll ideally have
- Previous experience as an Automotive Business Manager, F&I; Manager, Finance & Insurance Manager or similar dealership role.
- Strong knowledge of vehicle finance, insurance and aftermarket products .
- A proven track record in F&I; sales, finance penetration and gross profit performance .
- Excellent negotiation, objection-handling and closing skills .
- Strong customer relationship and stakeholder management skills.
- Commercial awareness with the ability to balance customer needs and business objectives .
- Strong attention to detail and the ability to manage multiple finance transactions simultaneously.
- Good understanding of Australian automotive finance and dealership compliance requirements .
- High integrity, professionalism and a commitment to delivering an exceptional customer experience.
- The ability to work collaboratively with Sales Managers and Vehicle Sales Consultants .
If you’re confident managing the F&I; process from application through to settlement , enjoy working closely with a high-performing Sales team and have a proven ability to convert opportunities into finance, product sales and gross profit , we’d love to hear from you. ? Apply now and take the next step in your automotive F&I; career.