Job Description
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At
Foodco
, we are passionate about creating great café experiences through robust partnerships and operational excellence. As the company behind leading café brands including
Jamaica Blue
and
Muffin Break
, we support our franchise partners to grow successful and profitable businesses.
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We are proud of our diverse workforce, and what unites us are our
EPIC values
of
Excellence, Passion, Integrity, and Camaraderie
— values that guide everything we do, every day.
About the Role n
We are seeking a
Franchise Business Coach
to support franchise partners across a Victoria region. This hands‐on, field‐based role focuses on improving store performance, driving sales growth, and maintaining operational and brand standards.
Key Responsibilities n
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Build strong relationships with franchise partners and act as their primary support contact
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Coach and support stores to improve
sales, customer growth and profitability
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Conduct regular store visits and operational reviews to ensure brand standards and compliance
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Develop and implement action plans to improve store performance
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Assist franchise partners with business planning and P&L; understanding
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Support
store openings, handovers and training




for new franchise partners
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Deliver in‐store training on customer service, coffee preparation, food safety and operations
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Support national marketing campaigns and operational initiatives
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About You n
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Experience in hospitality, retail or franchise operations
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Strong relationship building and coaching skills
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Commercial mindset with understanding of store performance and profitability
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Excellent communication and organisational skills
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Ability to work independently in a field‐based role
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Proficient in Microsoft Office (Excel, Word, Outlook, Teams)
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Why Join Foodco? n
At Foodco, you'll be part of a team that values creativity, collaboration, and real impact. You are work across
two iconic cafe brands
, gain exposure to
national campaigns
, and contribute to shaping the marketing direction of a
trusted Australian brand
.
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If you are passionate about food, marketing, operational standards and making a difference for local businesses — we'd love to hear from you.
Ready to apply? n
Click Apply Now and start your journey with one of Australia's most iconic cafe brands.
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📌 Operations Consultant / Franchise Business Coach (Melbourne)
🏢 Foodco
📍 Melbourne