Job Description
Overview n
A growing tech-enabled service company focused on digital collections in the financial services sector. The company has a flat, non-hierarchical structure with teams divided into strategy, execution, and creative functions, emphasizing a startup-like culture of agility and hands-on work.
What they offer you n
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Team-oriented and close-knit creative team environment, working directly with a designer and led by an engaged head of marketing
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Opportunity to work with cutting-edge tools to enhance content creation and strategy
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Chance to influence and help build out content strategy and workflows within a growing marketing function
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Supportive culture valuing team fit and emphasizing a strong, team-based work dynamic
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Location n
Hybrid flexibility in Charlotte NC
What you will do n
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Develop and refine content strategies that align with brand voice, compliance standards, and marketing goals across email, SMS, push, and web.
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Write, edit, and optimize content using AI tools like ChatGPT, with a strong focus on clarity, empathy, and email deliverability best practices.
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Collaborate cross-functionally with design, tech, and marketing teams to ensure cohesive, compliant, and visually aligned messaging.
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Manage content creation workflows using tools like Figma, ensuring all assets meet brand, regulatory, and strategic standards.
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Monitor and optimize performance through A/B testing, KPI tracking, and continuous message refinement.
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How you are qualified n
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4-5+ years of copywriting experience in regulated industries such as financial services, healthcare, or collections.
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Deep understanding of email marketing best practices
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Proficiency with publishing and design tools (Figma or similar), CMS platforms, and email analytics tools.
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Demonstrated use of AI tools like ChatGPT to enhance content quality, efficiency, and relevance.
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Strong writing, editing, and QA skills with the ability to balance creativity, empathy, and strategic messaging in consumer-facing communications.
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Portfolio or writing samples is highly preferred
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Ability to work collaboratively within a small creative team and adapt to evolving content strategies
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Knowledge compliance standards (e.g., FDCPA, GDPR), and the financial services or consumer lending landscape is highly preferred.
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Seniority level n
Associate
Employment type n
Full-time
Job function n
Writing/Editing and Marketing
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📌 Content Specialist (Email/Sms) (New South Wales)
🏢 Accruepartners
📍 New South Wales