Job Description
Overview n
We're looking for a talented and driven VIP Travel Consultant to join our FCM team, delivering seamless, high‐touch travel management for a select portfolio of high‐profile corporate clients.
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In this role, you will manage end‐to‐end travel arrangements, collaborate with stakeholders, and provide an outstanding experience for VIP clients.
Responsibilities n
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Managing end‐to‐end business travel arrangements for VIP corporate clients, including international air, hotel, car hire and ground transportation via Sabre GDS
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Handling complex itineraries, ticket exchanges and Phase IVs using strong fares knowledge
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Building and maintaining trusted relationships with key stakeholders across large market organisations
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Adhering to company procedures, account guidelines and service standards across ticketing and GDS productivity
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Delivering all travel requests within designated SLAs, balancing speed with precision
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Collaborating with the team to ensure each VIP client receives a consistently outstanding experience
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Qualifications n
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Minimum 2 years' experience in travel consulting or travel management
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Strong expertise in complex fares and itineraries
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High level GDS proficiency – Sabre experience highly regarded
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Self‐ticketing capability is a definite advantage
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Experience in high‐end corporate travel is highly desirable
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Exceptional attention to detail and customer service skills
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Robust communication and listening skills
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Proactive, positive attitude with solid business acumen
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Benefits n
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Inclusive company culture and team‐focused setting
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Equal Opportunity Employer – we encourage all suitably qualified applicants, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno‐religious minority groups and people with disabilities.
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Individualised learning & development pathway options
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Access to LinkedIn Learning for ongoing skills development
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Exclusive staff discounts with a wide range of retailers, health and wellness discounts, financial planning advice, employee share plan and more
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Travel discounts for family and friends (flights, hotels, tours, cruises, insurance)
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Career opportunities within a global network of brands and businesses – promotion from within
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Corporate health discounts and access to partner gym programmes
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Supportive mental health and employee assistance programme
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Regular awards nights, social team‐building and industry events
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Paid parental and volunteer leave, and support for volunteering and fundraising
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Commitment to sustainability and environmental protection
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Reconciliation action plan – support for Aboriginal and Torres Strait Islander inclusion and cultural safety
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📌 Vip Travel Consultant - Fcm - Perth / Adelaide (Tasmania)
🏢 FCM Travel Australia
📍 Tasmania