Job Description
Infosys is seeking a Customer Service Desk Specialist/Analyst – Enterprise Mobility to deliver high‐quality Help Desk support for large‐scale UEM/EMM platforms (e.g., Intune, Workspace ONE). The role involves triaging incidents, device enrolment, and contributing to major incident processes.
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The position is based in Melbourne/Sydney with hybrid flexibility. It requires 3+ years in service desk, ITIL knowledge, and the ability to work on a 24x7 roster including nights and holidays.
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