Lux Spa Receptionist — Five-Star Guest Experience (Sydney)

Lux Spa Receptionist — Five-Star Guest Experience (Sydney)

02 Oct
|
Crown Resorts
|
Sydney

02 Oct

Crown Resorts

Sydney

Crown Spa is Sydney's most exclusive luxury wellness experience, offering indulgent facials, massages and world-class treatments within a tranquil harbourfront setting.
With 11 treatment rooms, vitality spa, steam room, infra-red sauna and experience shower facilities and outdoor terraces, it is a truly unique sanctuary for personalised self-care.The Role:We are seeking a Full-Time Spa Receptionist, in this role you will deliver a warm, professional welcome, manage bookings and enquiries and support daily spa operations while ensuring a seamless five-star guest experience.
This role requires flexibility across a 7-day rotating roster, including weekends and public holidays.Key Responsibilities:Deliver a warm, professional welcome to all guests and residentsManage bookings, enquiries, and updates efficientlyProvide clear guidance on treatments and productsMaintain presentation of reception and spa areasSupport daily operations and therapist coordinationSupport management with stock take and any ad hoc tasksPromote services and retail to enhance guest experienceUphold five-star service standards at all timesAbout You:You will bring experience in a luxury spa, hotel, or customer-facing environment, with strong multitasking skills and the ability to remain composed in a fast-paced setting.
A passion for wellness and hospitality,



excellent communication skills, confidence using booking systems, and a polished, professional presentation are essential.NSW Responsible Service of Alcohol (RSA) certification is required for this position, as part of the role includes offering beverages to guests.What's on Offer:Opportunity to be part of a iconic hospitality brandOngoing product training with world-class brandsComplimentary meals at our in office staff restaurant + discounts at various F&B; venues on propertyGenerous accommodation discounts across Crown Resorts in Sydney, Melbourne & PerthChance to take part and be rewarded in Crown's group-wide recognition and awards programAbility to be an active member and contribute to Crown's community, diversity & inclusion committeesAccess to discounts with our corporate partners – including tickets to events, performances and moreBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Lux Spa Receptionist — Five-Star Guest Experience (Sydney)
🏢 Crown Resorts
📍 Sydney

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