Sharp & Carter is partnering with a well-established organisation based in Dandenong South to recruit a Front Office Coordinator on a permanent basis.
As the first point of contact for the business, you will play an important role in creating a warm, professional and welcoming experience for customers and visitors.
More than a traditional reception role, this position offers plenty of variety across front office coordination, customer service and broader administration.
Working closely with multiple internal teams, this opportunity will suit someone who enjoys working with people, takes pride in delivering exceptional service and is confident taking ownership of a busy front-of-house setting.
Key Responsibilities:
Act as the first point of contact for customers and visitors
Manage incoming phone calls, emails and general enquiries
Provide a professional and welcoming front-of-house experience
Provide general administrative support across the business
Coordinate and respond to customer enquiries
Maintain accurate records across internal systems and CRM platforms
Monitor and triage enquiries
Work collaboratively with multiple internal teams
Take ownership of the front office and manage competing priorities throughout the day
The Opportunity:
Sharp & Carter is partnering with a well-established organisation based in Dandenong South to recruit a Front Office Coordinator on a permanent basis.
As the first point of contact for the business,



you will play an important role in creating a warm, professional and welcoming experience for customers and visitors.
More than a traditional reception role, this position offers plenty of variety across front office coordination, customer service and broader administration.
Working closely with multiple internal teams, this opportunity will suit someone who enjoys working with people, takes pride in delivering exceptional service and is confident taking ownership of a busy front-of-house environment.
About You:
Previous experience within reception, administration, customer service or hospitality
A confident, professional and approachable communication style
Strong organisational skills and attention to detail
Ability to remain calm and professional when handling challenging enquiries
Comfortable working autonomously and taking initiative
Ability to manage multiple priorities within a busy environment
Strong written and verbal communication skills
Proficiency across Microsoft Office and general business systems
Experience using CRM or customer service platforms such as Freshdesk, HubSpot or similar will be highly regarded
What's on Offer:
Permanent, full-time opportunity
Dandenong South location
Varied role across front office, customer service and administration
Prospect to take ownership and make the position your own
Supportive and collaborative team environment
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📌 Front Office Coordinator (Victoria)
🏢 Sharp & Carter
📍 Victoria