02 Oct
|
Department of Education & Training, Victoria
|
Melbourne
02 Oct
Department of Education & Training, Victoria
Melbourne
We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure.
This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.
In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process.
You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.
Must be authorized to work in the US, UK, Australia, LATAM, or Spain
What You'll Do:
Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel
Coordinate reservations for flights, hotels, transportation, and travel experiences
Review booking confirmations and travel documents to ensure accuracy and completeness
Communicate with clients to gather travel preferences and provide itinerary updates
Research destinations, accommodations, and travel options based on client needs
Monitor reservation changes, travel schedules, and outstanding booking items
Maintain organized digital records and client documentation
Deliver exceptional customer service before, during, and after travel
What We're Looking For:
Robust communication and customer service skills
Excellent organizational and time management skills
Strong written and verbal communication abilities
Ability to multitask and prioritize in a remote work environment
Comfortable learning new technology and online booking platforms
Detail oriented, dependable, and proactive
Passion for creating exceptional travel experiences
Strong communication and organizational skills
Ability to work independently while managing multiple priorities
What You'll Get:
Fully remote work from home
Flexible scheduling
Comprehensive onboarding and ongoing training
Established systems and workflows designed for success
Supportive team environment with mentorship
Professional growth and development opportunities
Access to travel industry resources and exclusive travel benefits
Requirements:
Must be authorized to work in the US, UK, Australia, LATAM, or Spain
Must have access to reliable internet
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips.
This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Position Description
We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips.
This position plays a key role in ensuring travelers experience stress-free and enjoyable journeys.
Key Responsibilities
Respond to client inquiries via email, phone, and messaging systems
Process itinerary changes, cancellations, and special travel accommodations
Provide accurate guidance on travel requirements and agency policies
Conduct proactive check-ins with clients ahead of travel dates
Efficiently manage and resolve customer concerns with professionalism
Ideal Candidate Profile
Customer-first mindset with strong communication skills
Experience in customer support, hospitality, or tourism preferred
Reliable, organized, and capable of multitasking
Comfortable navigating online systems and digital booking tools
Passionate about travel and delivering excellent service
Perks & Advantages
Work-from-home flexibility
Flexible hours
Training and mentorship
Growth opportunities within a growing travel company
Access to industry discounts and travel benefits
Positive and team-oriented culture
As a Remote Travel Career Starter, you will serve as a
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📌 Hospitality Assistant - Cherry Creek (Melbourne)
🏢 Department of Education & Training, Victoria
📍 Melbourne