Your New Role An exciting opportunity for an experienced Client Support Officer to join an established software business in a part-time (20 hours per week, across 5 days), 100% remote, work from home role.

You'll provide day-to-day customer support, user assistance, online training and administration, helping clients get the most out of the company's software platform. This is a great opportunity for someone from customer service, client support, help desk or administration who enjoys problem solving, building relationships and working independently.

Benefits To You

100% remote / work from home anywhere in Australia

Part-time role, 20 hours per week across 5 days

$80,000 - $95,000 + super pro rata

Flexible start and finish times

Monday to Friday role

No commute or office attendance required

Join an established software business supporting clients across ANZ

Opportunity to build your experience within the software and technology sector

Varied role across client support, online training and administration

Your Responsibilities

Providing timely and effective client and customer support

Responding to user queries and providing clear solutions

Delivering and assisting with online client training

Supporting clients with the use of the software platform





Maintaining and improving customer support resources

Building solid relationships with clients and internal teams

About You

Experience in customer service, client support, technical support, administration or help desk support

Self-motivated and comfortable working independently in a fully remote environment

Experience working with accountants or accounting professionals, or a qualification in accounting or finance is essential

Your New Company

Join an established software and technology business as the Client Support Officer, supporting clients across Australia and New Zealand. You'll become part of a collaborative team and have the flexibility to work completely remotely while building your experience across client support and software.

Next Steps

If you're looking for a part-time Client Support Officer, Customer Support Officer or Customer Service role offering genuine flexibility and the opportunity to work 100% remotely, click Apply Now .

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

📌 Client Support Officer (Sydney)
🏢 Nia Williams
📍 Sydney