Ready to make a splash in your career? WaterNSW is seeking an experienced Commercial Support Officer (Full-Time, Permanent) to join our Commercial Excellence team.

Reporting to the Commercial Excellence Manager, you will play a pivotal role in providing essential support across procurement, purchasing, payments and contract administration activities. Partnering with stakeholders across the business, you'll ensure the accurate and compliant delivery of commercial processes, maintain supplier and financial data, support organisation-wide contracts and drive continuous improvement initiatives that enhance efficiency and service delivery.

This is an excellent opportunity for a proactive skilled who enjoys process improvement, stakeholder engagement and supporting key commercial operations.

Our Perks and Benefits

At WaterNSW, we believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that’s why we offer a load of benefits:

- Flexible working
- Work a 9-day fortnight at Full pay on the Enterprise Agreement
- Up to 16 weeks paid parental leave
- Fertility leave
- Corporate wear allowance
- Professional development and educational assistance
- Salary starting from $91,901 base + 12% super
- And so much more!

What you'll do:
- Purchasing: Assist with the efficient creation and management of Purchase Orders (POs), ensuring purchase order requests are managed on a timely basis, in accordance with relevant frameworks, ensuring budget control is maintained and transactions are recorded with alignment with Chart of Accounts. Support Purchase Agreement processes by reviewing requests and ensuring all supporting documentation is adequate before the request is actioned by the Procurement Governance and Support team.
- Invoice Receipting: Upon confirmation from the business, receipt and process supplier invoices in a timely and accurate manner while maintaining communication with Accounts Payable, ensuring compliance with internal procedures and approvals.
- Monitoring: Monitor and maintain open Purchase Orders,



including follow ups and escalation with relevant stakeholders.
- Compliance & Information Management: Maintain accurate records and documentation to support audits and compliance with relevant finance and procurement policies. Maintain the register and safe custody of bank guarantees.
- Continuous Improvement: Collaborate with peers and the team leader to identify and implement continuous improvement opportunities with respect to administrative processes.
- Contract Administration and other support: Assist with administration of the WaterNSW, indirect whole of organisation contracts. Respond to internal and external related commercial and administrative enquires.

What we are looking for:
- Relevant qualifications in Business Administration, Finance, Procurement or related field, or experienced deemed equivalent
- Demonstrated experience in a procurement, finance support, or commercial administration environment, including creating, processing, and following up on purchase orders
- Experience receipting invoices, ideally within the CIMS platform (desirable but not essential)
- Proven ability to manage competing priorities and meet deadlines in a high volume, transactional environment
- Track record of maintaining accurate records and documentation to support audits and reporting requirements
- Demonstrated problem solving skills, and the ability to consistently provide a positive customer service experience under pressure
- Current NSW Drivers Licence

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Application contact details

If you have questions or would like to learn more about this role, please reach out to the contact below: Contact [email protected]

Contact email [email protected]

Application close date

13 October 2026 at 11:59pm

📌 Commercial Support Officer (Parramatta)
🏢 Nsw Government
📍 Parramatta