Job Description
We are seeking a
IT Support Engineer
to bridge customer requirements with software solutions. You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment.
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Key Responsibilities
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Understand customer needs and translate them into technical solutions.
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Provide technical support, software testing, and customer training.
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Assist in technical sales, tendering, and solution development.
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Create technical documentation and ensure seamless data integration.
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Work closely with product teams to deliver and implement solutions.
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Support project phases from design to execution using Agile/Scrum or Waterfall.
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Qualifications & Skills
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Degree in
Electrical/Software
Engineering, IT, or related field.
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5+ years of experience
(preferably in the
energy industry
).
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Expertise in
Microsoft SQL Server, C#,



and software configuration
.
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Familiarity with
SQL queries, Python, data modeling, and analytics
is a plus.
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Strong communication and customer relationship skills.
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Experience with Agile/Scrum, Waterfall, and tools like JIRA, MS Project.
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Note: Looking for someone who has worked with electrical or utility companies.
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Ready to set off on an incredible career adventure? Take the leap and have a confidential discussion; please email me at .
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To submit your application, please press APPLY NOW.
Seniority Level n
Mid-Senior level
Employment Type n
Full time
Job Function n
Customer Service, Information Technology, and Engineering
Industries n
Information Services, Industrial Machinery Manufacturing, and Manufacturing
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📌 Information Technology Support Engineer (Melbourne)
🏢 Adecco
📍 Melbourne