Job Description
Platinum Electricians is looking for anexperienced co-ordinator who can plan, organise and maintain our expanding contractor network for our growing company.
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This is a permanent full time position Monday – Friday role hours are flexible but between the hours of 8am – 5pm with the option to work from home one day per week. Looking for someone who is able to start immediately.
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Reporting to the Service Delivery Manager within this role you will take responsibility for:
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Communicate efficiently betweensub- contractorsand customers to ensure superior customer service
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Job creation and daily management of job statuses in SimPRO job management software
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Supportive functions such as combined mailboxes and phone calls
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Contribute to daily scheduling for over contracted jobs liaising and organising with sub-contractors
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Ensure clients' PO's and certain job requirements are relayed to sub-contractors.
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Follow unique systems and procedures stipulated by clients as necessary.
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Develop and manage job management
processes,strategiesand
schedules to optimise the quality and lifespan of client assets
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Identifyand review existing systems and
capability,processesand
workflows to support implementation of maintenance strategy
andcontinuousimprovement
in the delivery of efficient, client-focused
buildingmaintenanceservicesutilising
automation
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Supportand collaborate withProjects Manager with project jobs requirements
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Manage
jobnotesfromSubcontractorandsubmitfor
pricing
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Manage and promptly respond to all emails. Respond/update all customers before the end of each workday
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You must have an excellent communicator and present the organisation in a professional manner. Experience in a similar role is preferred.
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To be successful you will have:
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Working knowledge of scheduling software, preferably SimPRO.
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Excellent verbal and written communication skills to enable effective communication with key stakeholders.
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Must have a "CAN DO' attitude
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Capable to think outside the box and take initiative
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Can work effectively and efficiently with minimal supervision
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Can work under pressure and should be reliable at all times
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Ability to prioritise, with excellent time management skills
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Willingness to go the extra mile and be a strong team player.
#J-*****-Ljbffr
📌 National Contracting Co-Ordinator (Melbourne)
🏢 Platinum Electricians
📍 Melbourne
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