About the Role: Xperience Xscape Travels is seeking motivated individuals to join our team as Client Support Agent.
In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance.
You do not need prior travel industry experience — we provide complete training to help you succeed.If you enjoy helping others, love travel, and want a flexible work-from-home opportunity, this is the perfect role for you.Key ResponsibilitiesAssist clients with travel questions through email, chat, or phoneProvide basic travel information such as destinations, accommodations, and requirementsSupport booking modifications, cancellations, or updatesGather traveler preferences to help plan vacationsSend confirmations, itineraries, and follow-up messagesTake notes and maintain accurate recordsProvide friendly,



skilled customer serviceLearn and use the travel tools provided during trainingWhat We're Looking ForNo experience required — beginners welcomeFull training providedStrong verbal + written communicationComfortable using email and basic computer toolsOrganized, reliable, and detail-orientedPositive attitude and willingness to learnPassion for travel or helping othersBenefits100% remote — work from anywhereFlexible schedule (perfect for students or parents)Full training includedTravel discounts & industry perksSupportive team cultureGrowth opportunitiesNo sales quotas or cold calling (unless you choose a sales-focused title)
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📌 Client Support Agent-Australlia (Melbourne)
🏢 xperiencexscapetravels
📍 Melbourne