Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.For over 40 years, we've connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people brings diverse perspectives and shared ambition.We're proud of our heritage and the platform it provides for people and businesses to grow.
Be part of a company that gets things moving – and build a career that moves with it.Job DescriptionWe are currently seeking an experienced and motivated Cartage Coordinator to join our dynamic team.
The Cartage Coordinator plays a key role in ensuring the timely, accurate and efficient delivery of all transport deliveries to our customers.
This role requires strong communication skills to develop relationships with our carriers and customers, ensuring to deliver exceptional customer service.Key ResponsibilitiesAnswering emails or phone calls in a timely and qualified mannerUsing in-house system (OneTrack)



and other systems to complete jobHandling a portfolio of clients and providing outstanding Customer ServiceOrganise and follow all inbound/outbound shipments to ensure goods are promptly deliveredScheduling in line with Mondiale VGL Fleet requirementsMonitor and follow up empty container statusEnsuring all accounts are updated with correct contact and delivery details.Resolve issues and communicate any delays to the relevant departments/customersHandling and monitoring DAWR containersMaintain awareness of customs compliance updatesWorking with the team to ensure smooth processesActively identifying opportunities to reduce transport costs and improve marginsEnsuring a high standard of customer service is always providedQualifications3+ years previous experience in a similar role within the logistics industry.
Will consider someone with a strong customer service background (3+ years)Strong attention to detail with the ability to meet strict deadlinesExceptional time management and the ability to prioritise in a high-paced settingConfident and professional communicator with proven customer service skillsProactive and solutions-focused, with strong troubleshooting capabilitiesPositive attitude and team player with a flexible, can-do mindsetAdditional InformationWhy Mondiale VGL?
Be part of a dynamic and growing team in a global company with over 40 years of industry expertiseJoin a supportive, energetic environment where no two days are the sameBuild a career where your impact drives the future of the logistics and freight teamsWe believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed.
We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive.
With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.
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📌 Cartage Coordinator (New South Wales)
🏢 SmartRecruiters
📍 New South Wales