Trauma-Informed Support Team Lead for Public Services (Brisbane)

Trauma-Informed Support Team Lead for Public Services (Brisbane)

04 Oct
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane

04 Oct

Department of Customer Services, Open Data and Small and Family Business

Brisbane

The Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD is seeking a Qualified Support Team Leader to supervise the day-to-day delivery of Queensland Government Contact Centre services, ensuring staff apply victim-centred, trauma-informed and culturally responsive practices.

You will provide operational leadership, coaching and guidance to staff, develop reflective practice arrangements, and foster a psychologically safe workplace while guiding improvements

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📌 Trauma-Informed Support Team Lead for Public Services (Brisbane)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane

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