DAEMCO Australia is a rapidlygrowing company that manufactures and distributes civil infrastructure products to the Water, Sewer and Irrigation Industry. Based in Tullamarine, we are seeking a reliable and organised Sales Support Coordinator to process sales orders, customer enquiries, quote preparation and general customer service support. The ideal candidate will have a trade background within a product based industry, with strong communication skills and a proactive, customer-focused approach.

Tasks & responsibilities

Coordinate with sales, customers, warehouse and supply chain teams to ensure smooth and effective order fulfillment.

Process customer orders accurately and efficiently, ensuring all product, pricing, delivery and customer requirements are captured correctly and communicated to the relevant teams.

Provide prompt, professional and helpful responses to customer enquiries and requests via phone and email.

Prepare accurate quotations based on customer requirements, pricing and product availability.

Finalise customer invoices, ensuring pricing, quantities and customer details are correct.





Follow up outstanding customer orders and delivery lead times to ensure customers are kept informed and orders are fulfilled efficiently and on time.

Liaise with customers, suppliers and internal teams regarding product availability, pricing and lead times.

Build and maintain positive relationships with customers and internal stakeholders to provide a high level of customer service.

Provide knowledgeable product support and guidance to customer enquiries.

Skills and experience

Experience in a similar role from within a trade product based industry

Experience in the civil plumbing industry would be highly regarded.

Excellent communication skills with a high degree of attention to detail.

Experience in Xero / MYOB Accounting Software advantageous.

Reliable with a proven work ethic.

Strong communication and organisational skills.

High degree of attention to detail.

Willingness to learn and participate in ongoing training.

Team Player.

Benefits and perks

Great company culture & high employee engagement

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📌 Sales Support Coordinator (Melbourne)
🏢 Daemco Australia
📍 Melbourne