HousingFirst Ltd, a not-for-profit housing organisation in Melbourne, seeks a Customer Service Officer to support residents, applicants and stakeholders across phone, email and front reception. Training is full time in St Kilda, shifting to hybrid work as the role matures, with a focus on First Contact Resolution and proactive issue handling.
You will resolve tenancy and facilities issues, provide information and guidance, and contribute to a positive, solutions-oriented customer experience
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📌 Community Housing Customer Advocate (Melbourne)
🏢 Housingfirst
📍 Melbourne
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