We are looking for a professional and friendly Front Desk Receptionist to join our team remotely.
In this role, you will be responsible for managing communications, assisting customers, and ensuring smooth daily administrative operations.
The ideal candidate is organized, customer-focused, and comfortable working in a remote environment.ResponsibilitiesAnswer and manage incoming phone calls, emails, and messagesProvide information and assistance to customers or clientsSchedule appointments and manage calendarsMaintain records, documents, and databasesCoordinate with team members and departmentsHandle basic administrative and clerical tasksEnsure excellent customer service and professional communicationRequirementsPrevious experience as a receptionist, virtual assistant, or customer support representative is preferredStrong communication and interpersonal skillsGood organizational and multitasking abilitiesProficiency with email, online scheduling tools, and office softwareReliable internet connection and a quiet remote workspaceAbility to work independently and manage time effectivelyThe Front Desk Associate is the face of Digs, the first smile every pet parent and pup sees when they walk through our doors.
This role is equal parts hospitality, organization, and genuine love for animals.
You'll set the tone for every visit,



ensuring pet parents feel confident and cared for from check-in to check-out.
If you thrive in a fast-paced, people-first environment and love dogs as much as we do, this role is for you.Growth PathSets the standard for attendance – on time, every time and ready to goConsistent positive feedback from pet parentsMastery of booking and POS systemsDemonstrates exceptional attention to detail and communicates effectively with all teammatesTakes initiative to learn new skills and actively seeks out new responsibilitiesUpholds Dig's Code of Conduct and positively contributes to team cultureFull mastery of Pack Leader and Kennel Tech responsibilitiesAbility to lead, support, and hold accountable all front and back-of-house team membersWhat We OfferAt Digs, we take care of our pack.
Dental and vision benefits kick in shortly after your start date, and at 90 days you're eligible for a 401(k) with up to 4% company match.
At 6 months, medical advantages become available to full-time teammates, and after one year you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success.
Many locations also offer teammates discounted DayPlay as a little extra perk.
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📌 Dental Assistant & Front Desk Receptionist - Patient Care (Queensland)
🏢 Bupa Dental
📍 Queensland