DEVELOPMENT SERVICES OFFICER

Help our development and regulatory services run smoothly

Circular Head Council is seeking an organised Development Services Officer to support our Planning, Building, Plumbing, Compliance and Environmental Health functions. You will help progress applications and outstanding matters, maintain accurate records and provide clear, professional service to customers and colleagues.

Make a practical difference for our community In this role, your attention to detail will help the team work through files, follow up missing information and keep routine processes moving. You will support development and regulatory officers by preparing records and correspondence and making sure matters are directed to the right person.

Located in Tasmania’s far north west, Circular Head is known for its spectacular coastline, productive rural industries and strong sense of community. You will join a team that works with residents, applicants and businesses on matters that affect our growing community.

About the role The Development Services Officer provides operational support across Council’s Planning, Building, Plumbing, Compliance and Environmental Health functions. An initial priority is to help reduce outstanding compliance and regulatory matters through file review, record keeping, follow-up and processing tasks.

You will work under the guidance of the Manager Planning and Regulatory Services and relevant regulatory officers. Technical assessments, statutory decisions and matters requiring legislative interpretation are referred to authorised officers.

In this role, you will:

- Receive and direct enquiries and correspondence,



provide approved process information and refer technical matters to the appropriate officer.
- Review outstanding files, identify missing records or actions and prepare straightforward summaries and document packs for officer review.
- Enter and check applications and documents against established checklists, and prepare routine letters and requests using approved templates.
- Maintain accurate registers, electronic files and workflow records, track assigned actions and follow up where directed.
- Support the team with application processing, data checking, reporting information and practical improvements to routine processes.

About you

You enjoy organised, detail-focused work and can manage a steady flow of records, enquiries and follow-up tasks. You are comfortable following procedures, asking for guidance when needed and treating sensitive information with care.

You communicate clearly with customers and colleagues, including when an enquiry is difficult, and can balance competing priorities while keeping accurate records.

Ideally, you will have:

- Experience in records, data processing, customer service or similar operational work, with strong attention to detail.
- The ability to follow procedures and checklists, organise your workload and recognise when a matter needs attention.




- Strong written and verbal communication skills and a professional approach to customer service and confidentiality.
- Sound Microsoft Office skills and the ability to learn electronic record keeping, workflow and regulatory systems.
- A current driver licence and the ability to obtain a satisfactory Police Check. Experience in local government or a regulatory setting would be an advantage.

What we offer

At Circular Head Council you will be part of an organisation that values equity, connection and excellence. We are committed to delivering quality services that reflect the aspirations of our community, and we are looking for people who want to help make that happen.

Work conditions will be in accordance with the Circular Head Council Enterprise Agreement.

To read the Position Description, please Click here

Salary and Advantages

This position is a fixed term Part-time 64 hours per fortnight for 12 months, classified at Level 3, Grade 1–5 under the Circular Head Council Enterprise Agreement.

The successful candidate will earn an attractive salary of $77,217 Pro rata 0.8 FTE, super and a range of benefits including:

o Learning and development opportunities.

o Superannuation salary sacrificing.

o Work/life balance.

o Christmas closure days.

Applications must be received by 9am Friday 23 October 2026.

If you are ready to bring strong organisation, careful record keeping and a service-focused approach to our Development and Regulatory Services team, we encourage you to apply.

If you would like to discuss the role, please contact Ella Dixon on 6452 4800 during business hours.

📌 Development Services Officer (Smithton)
🏢 Circular Head Council
📍 Smithton