We're looking for a reliable and motivated E-Commerce Administration & Marketing Assistant to support our e-commerce operations and day-to-day admin. This role suits someone who enjoys variety, is highly organised, and takes pride in delivering excellent customer service.
Key responsibilities
- Customer service support via email and phone
- Managing supplier and customer communication, including daily liaison on product information and pricing
- Processing and managing customer orders through Shopify
- Maintaining Shopify site information and basic site formatting
- Data entry of supplier invoices into Xero
- Preparing and sending weekly to monthly EDMs (email marketing campaigns)
- General office and administrative duties
About you
- Previous administration or e-commerce experience (required)
- Marketing/EDM experience (essential)
- Xero and Shopify experience preferred but not essential — training provided
- Strong customer service skills with a professional communication style
- Excellent time management and organisation, with the ability to work independently
- Full Australian working rights (required)
About us
ClubCo is a wholesale supplier to the hospitality industry, working with venues across Sydney and beyond. We're a growing business with a small, supportive team culture.
Perks
- Above-award hourly rate superannuation
- Phone and internet/home office allowance
- Laptop provided
- Incentives and bonuses available
- A small, supportive team with genuine opportunity for increased hours and responsibility as the business grows