StudyNet Pty Ltd is expanding its team and is an Australian technology-based international student placement service provider specialising in providing online services and information for potential international students and professionals across the globe to Australia. The company specialises in the Australian Higher Education market.
We are on a mission of empowering lives around the world through education and with the purpose of making every step seamless for international students dreaming about studying in Australia.
Position Purpose The Education Counsellor helps international students find solutions by selecting the right course and institute that suits the student's profile, budget, and limitations to ensure they reach their desired goal. The role focuses on driving customer service, satisfaction, retention, and customer success.
Position Available: Perth, Western Australia
Job Type: Full-time, Immediate Start
Benefits
- Attractive Annual Remuneration Package
- Uncapped Incentives
- Experience of working in an Australian company with diverse culture
- Unlimited prospect to grow with the organization
Key Duties & Responsibilities
- Provide information, advice,
and processing of applications for international students seeking placement in Australian education institutions.
- Design a tailored and effective study plan according to the student's individual situation.
- Follow up with potential students and maximise the conversion of students submitting applications and finalising enrolments.
- Instruct students to prepare and complete documents for university or visa applications.
- Liaise between students, parents, and education providers.
- Promote other products and services offered by StudyNet, e.g., Visa Services, OSHC & OVHC, and Skilled Year.
- Maintain after-sales service engagement to increase student retention.
- Create and maintain accurate client information in the company's CRM system.
- Perform other relevant student service duties.
Skills & Experience
- Excellent sales track record, working within a high-sales KPI and incentive-driven environment.
- Vocational or tertiary qualification (Certificate IV and higher desirable).
- Excellent customer service and communication skills.
- Proactive, responsible, and able to withstand greater work pressures.
- Understanding of the immigration system/visa pathways.
📌 Education Counsellor - Perth, Western Australia
🏢 StudyNet
📍 Perth
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