Princess Alexandra Hospital is seeking a Consumer Liaison Advisor to lead the consumer feedback management system across the Health Service, ensuring timely acknowledgement and resolution of complaints while guiding a team of two Patient Liaison Officers. The role requires expertise in complaints handling, patient engagement and quality improvement within a complex healthcare setting.
You will manage investigations and responses to matters involving the Health Ombudsman, ministerial requests and
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📌 Patient Experience & Consumer Feedback Lead (Brisbane)
🏢 Queensland Government
📍 Brisbane
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