The place where product, people and customer experience meet.Your role is to read the floor, understand the product and guide the team in real time.
From replenishment to customer service, every action helps the store move with purpose.You stay close to what we are selling, new arrivals, best sellers, alternatives and daily priorities and help the team bring these to life for the customer.We want people who are present, practical and team minded.
People who adapt quickly, communicate clearly and bring energy to both customers and their team.Here, you'll find space to learn, tools to improve and a team to grow with.
Every store has its own rhythm, and in it, you can keep evolving.This can be the beginning of your story with us.What you'll doSupport the daily rhythm of the shop floorGuide and motivate the team to deliver strong customer serviceKeep your section replenished, organised and ready for the customerStay close to product, new arrivals, best sellers and commercial prioritiesSupport sales, exchanges, refunds and store processes when neededWork with managers and the wider team to maintain standards and paceWhat we're looking forExperience in retail, customer service or team supervisionA robust interest in fashion, product and customer behaviourConfidence guiding and supporting others on the floorA clear, organised approach in a fast-paced environmentStrong communication and a collaborative mindsetAvailability to work 38 hours per week,
a mix of weekdays and weekends25% staff discount in store and online at ZaraA fixed roster that includes three consecutive days off each monthOngoing learning and development from day oneReal opportunities to grow within the businessA team environment where you're encouraged to contribute, learn and evolveOur approachWe see fashion as a way to express identity and create change.
Every store is shaped by the people in it.Recognised as a Top Employer ****, we are committed to creating an inclusive environment with equal opportunities for everyone.
If you require any adjustments during the recruitment process, please let us know how we can support you at ••••@inditex.comZara is a leading global fashion retailer, part of the Inditex group.
Offering the latest trends in clothing, accessories, and footwear for men, women, and children, always putting customers at the center of what we do, ensuring an exceptional experience both online and in-store.
We are committed to sustainability, implementing initiatives to reduce waste, use eco-friendly materials, and promote ethical production.Zara is a leading global fashion retailer, part of the Inditex group.
Offering the latest trends in clothing, accessories, and footwear for men, women, and children, always putting customers at the center of what we do, ensuring an exceptional experience both online and in-store.
We are committed to sustainability, implementing initiatives to reduce waste, use eco-friendly materials, and promote ethical production.Customer Happiness Team Members - casual *all stores*
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📌 Floor Manager Burnside (Adelaide)
🏢 Zara
📍 Adelaide