Infosys Australia is seeking a Customer Service Desk Specialist/Analyst to deliver Help Desk support for large-scale Enterprise Managed Mobile Devices. You will triage incidents and service requests, assist with device enrolment, and support MDM actions, ensuring ticket quality and SLA adherence.
The role requires 2 years of customer service experience, solid communication, Australian citizenship, and five years’ residency. Flexible, 24x7 roster coverage is expected, with hybrid working options.