We are looking for a professional, energetic, and customer-focused Concierge/Team Leader to join our restaurant team. This role is ideal for someone passionate about hospitality, guest experience, and team leadership.

You will be responsible for ensuring smooth day-to-day operations, delivering exceptional customer service, managing reservations and guest relations, and supporting the restaurant manager in leading the team.

Key Responsibilities

- Welcome and assist guests with a warm and professional attitude
- Manage bookings, reservations, and customer inquiries
- Support daily restaurant operations and floor management
- Assist with staff supervision, training, and rostering
- Ensure high standards of customer service and presentation
- Handle guest feedback and resolve issues professionally
- Assist with opening and closing procedures
- Maintain cleanliness, organisation, and operational standards

What We’re Looking For
- Previous experience in hospitality, concierge, or restaurant management
- Robust communication and leadership skills




- Excellent customer service and problem-solving abilities
- Ability to work in a fast-paced environment
- Professional presentation and positive attitude
- Flexible availability, including evenings and weekends
- Experience with booking systems and POS systems is preferred

What We Offer
- Competitive salary/ Pay rates
- Supportive and professional work workplace
- Career growth opportunities
- Staff meals and employee benefits
- Opportunity to work in a vibrant hospitality venue

We’re looking for someone who brings professionalism, energy, and a genuine passion for hospitality to our team. Pay: $60,000.00 – $80,000.00 per year

Benefits

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance

Experience:
- Hospitality: 3 years (Required)
- Concierge: 1 year (Preferred)

Work Authorisation:
- Australia (Required)

Work Location: In person

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