Front office & Administration – Tamar Valley Resort Grindelwald
Tamar Valley Resort Grindelwald is a 97 room resort set on over 150 acres with a large range of onsite facilities. In this rare opportunity we are seeking an energetic and organised star to join our team in a full time position.
The successful candidate will have the following:
- Great communication skills.
- High levels of personal presentation.
- Eye for detail.
- Team oriented and able to work under pressure.
- Stand out personality.
- Knowledge of 'RMS' PMS is desirable, but not necessary.
- Be computer literate in Microsoft office suite.
- Any experience in a 4 star hotel is great, but not necessary.
The Duties/Responsibilities of a Front Office Receptionist will include:
- Providing exceptional customer service whilst promoting a friendly and welcoming atmosphere.
- Enjoy working with people, using initiative and possess a can do attitude.
- Excel in a fast paced environment handling telephone, email and in person enquiries.
- Handle online and telephone accommodation reservations.
- Greet, register and assign rooms to guests, including taking payments.
- Provide a prompt response to all guest enquiries and requests, communicating relevant information to other departments.
- Assist with enquiries to make informed accommodation choices and have positive general knowledge of the local area.
- Have the ability to handle pressure when busy while possessing the confidence to make decisions and prioritize your tasks to be an efficient team member.
Be available and able to work rotating shifts – 8am to 8pm including mornings, nights, weekdays, weekends and Public Holidays including Christmas as required. If you are a fast learner, a reliable team player and committed individual, looking for an exciting opportunity and hospitality career advancement, then please apply via seek.