Job Description
About Them
n
nOur client is one of Australia's largest and most successful specialty retail groups, with a diverse portfolio of well-recognised consumer brands operating across the country. Serving millions of customers each year through an extensive store network of specialty brands, and growing digital channels, the business has built a strong reputation for delivering quality products, exceptional customer experiences, and trusted brands.n
nWith a long history of success, the organisation continues to invest in innovation, technology, and operational excellence to support its next phase of growth. Its collaborative and high-performing culture encourages fresh thinking, continuous improvement, and solid leadership, creating an environment where people are empowered to make a meaningful impact.n
nAn exciting opportunity exists for an experienced Group Risk & Retail Protection Manager to lead the organisation's enterprise risk, retail protection and asset protection strategy. As the business continues to evolve, this role presents an outstanding opportunity to join a high-performing leadership team and make a genuine impact. This is a rare chance to join a dynamic organisation at an exciting point in its evolution, influence strategy, build strong stakeholder relationships, and contribute to the ongoing success.n
n
About the Role
n
nThis leadership role will partner closely with the executive team to reduce retail loss, strengthen operational discipline and embed practical risk management across the business. This is a commercially focused role where success will be measured by tangible improvements in shrink, loss prevention, risk management, and business performance and continuity.n
nLeading a specialist team, you will develop and deliver an integrated risk and retail protection strategy that protects people, property and assets while supporting informed commercial decision-making.n
nKey responsibilities include:n
n
n




Leading the risk and retail protection function across a large retail network.
n
Driving initiatives to reduce shrink, theft, fraud and total retail loss.
n
Strengthening operational controls, governance and accountability for risk across the business.
n
Leading enterprise risk management, business continuity and crisis preparedness.
n
Partnering with Property, Operations, Finance and Safety to improve physical security, asset protection and operational resilience.
n
Leveraging data, analytics and technology to identify trends, improve reporting and support better business decisions.
n
Presenting risk and performance reporting to Executive, Board and Audit & Risk Committees.
n
Building a high-performing team and fostering a culture of accountability, continuous improvement and commercial risk management.
n
About You
n
nYou are an experienced leader with a strong background in retail risk, asset protection, or enterprise risk (in a retail operating environment). You have a proven ability to influence senior stakeholders and translate risk management into measurable commercial outcomes.n
nYou will bring:n
n
n
Senior experience in retail risk, loss prevention, asset protection or retail protection
n
Strong knowledge of store operations.
n
Experience with internal and external theft investigations.
n
Robust understanding of audits, compliance and operational controls.
n
Experience using data to influence operational decisions
n
Leadership of experienced specialist teams.
n
Exposure to enterprise risk, insurance or safety would be advantageous
n
Exceptional leadership, stakeholder engagement and change management capability.
n
A strategic, collaborative approach with a focus on delivering practical business outcomes.
n
This is an outstanding opportunity to influence organisational performance, protect enterprise value and shape the future direction of risk and retail protection within a dynamic retail environment.n
How to Apply
n
nClick the 'Apply Now' to register your interest.n
Contact
n
nCate Ingham

📌 Group Risk And Retail Protections Manager (Melbourne)
🏢 The Safe Step
📍 Melbourne