Job Description
Overview n
Join to apply for the
Service Delivery Officer
role at
Australian Taxation Office
. We're currently recruiting for our casual workforce to support Tax Time ****, with commencement scheduled for early next year. If you're seeking meaningful work that supports the community, this is your opportunity to join a team that helps Australians navigate the tax and superannuation system.
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As a Service Delivery Officer, you'll respond to client queries and engage with the community across multiple communication channels – including phone, paper, webchat, email, and online portals. This role involves extensive client contact in a scheduled, contact-centre environment. You'll need to be adaptable, open to learning recent skills, and responsive to the evolving needs of our clients.
Responsibilities n
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Respond to client queries and engage with the community across multiple communication channels – including phone, paper, webchat, email, and online portals.
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Qualifications n
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are confident using technology to share and accurately record information
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thrive in a busy, fast-paced environment
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have experience delivering excellent client service
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communicate clearly and professionally
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Employment Details n
These roles will be offered on a casual basis in Adelaide, Albury, Box Hill, Brisbane CBD, Burnie, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong.
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Job function: Customer Service | Industry: Government Administration
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#J-*****-Ljbffr

📌 Service Delivery Officer (Central Coast)
🏢 Australian Taxation Office
📍 Central Coast