Location: CCC Camps Burwood and Weekly Travel to CCC Camps | Central Coast
Reports To: Guest Experience Coordinator
Employment Type: Full-Time
Create Life-Changing Camp Experiences
CCC Camps is seeking a highly organised, people-focused Guest Service Administrator to join our Guest Experience team.
This role is critical in ensuring every guest group receives exceptional service from initial booking through to the completion of their camp experience. Working closely with schools, churches, community groups, and internal teams, you will coordinate information, plan logistics, and help create memorable experiences for anyone attending our camps.
If you thrive in a fast-paced workplace, enjoy building relationships, and take pride in delivering outstanding customer service, we'd love to hear from you.
About the Role
As the Guest Service Administrator, you will orchestrate guest bookings and provide administrative and logistical support to ensure camps run smoothly and guests have an exceptional experience.
Your responsibilities will include
- Liaising directly with guest groups before and after their bookings.
- Providing outstanding customer service and professional communication.
- Coordinating information between guests and internal stakeholders to ensure seamless service delivery.
- Attending operational meetings and communicating key booking information.
- Managing guest requests and ensuring they are actioned effectively.
- Supporting camp operations, especially during peak periods, guest changeovers, and special events.
Why Join CCC Camps? At CCC Camps, you'll join a passionate team dedicated to creating meaningful, life-changing experiences for thousands of guests each year. You'll work in a supportive Christian environment where your contribution directly impacts young people, schools, churches, and communities.
Apply Now
If you are an organised administrator with a heart for service and a passion for delivering exceptional guest experiences, we encourage you to apply.
Join us in creating unforgettable camp experiences that make a lasting difference.