Senior Dental Receptionist / Front Office Coordinator (Brisbane)

Senior Dental Receptionist / Front Office Coordinator (Brisbane)

02 Oct
|
Dentistry on George
|
Brisbane

02 Oct

Dentistry on George

Brisbane

Dentistry on George is a family-owned dental practice on George Street, Brisbane CBD.
We're run by two dentists who are also the owners, and we offer general, implant, cosmetic and sedation dentistry under one roof.
Most of our patients are busy city professionals who value good care and a practice that runs smoothly.We're a small team with high standards, and we look after each other.About usDentistry on George is a family-owned dental practice on George Street, Brisbane CBD.
We're run by two dentists who are also the owners, and we offer general, implant, cosmetic and sedation dentistry under one roof.
Most of our patients are busy city professionals who value valuable care and a practice that runs smoothly.We're a small team with high standards, and we look after each other.The roleYou'll run our front desk and look after the patient journey from the first phone call.
You're often the first and last impression a patient has of us, so this matters.What you'll be doing:Managing the appointment book so the diary runs efficiently and the dentists' time is used wellBeing the first point of contact for patients – phone, email and in personExplaining treatment plans, fees and health fund rebates clearlyTaking deposits and applying our booking and cancellation policies consistentlyProcessing payments,



health fund claims and daily reconciliationFollowing up recalls, unscheduled treatment and outstanding accountsKeeping an eye on everything across the front desk and fixing small issues before they become big onesLiaising with laboratories, specialists and suppliersHelping out our dental assistants when neededAbout youYou're the kind of person who notices when an enquiry hasn't been followed up – and does something about it.You're likely someone who:Has front desk experience in a dental or private healthcare settingIs genuinely warm and friendly – patients feel looked after from the first phone callIs comfortable holding a boundary kindly – asking for a deposit, applying a cancellation fee or saying no when neededNotices details others miss and follows things through without being remindedCan manage a busy desk calmly and takes ownership of their roleHas experience with dental practice software (we use Praktika – a bonus, not essential)What we offer3–4 days per week, Monday to Thursday, 7:30am–4:30pm or 8:30am - 5:30pm, no weekends or late nights$32–$38 per hour + super, depending on experienceA small, supportive team where your work is noticedA modern CBD practice close to public transportThe chance to shape how our front office runs
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📌 Senior Dental Receptionist / Front Office Coordinator (Brisbane)
🏢 Dentistry on George
📍 Brisbane

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