AS400(IBM iSeries) Senior Consultant responsible for handling complex and critical incidents, resolving issues, and providing permanent fixes.
The role involves supporting deployment activities, conducting disaster recovery planning, and collaborating with business and technical stakeholders to ensure service stability and continuous improvement.
Key responsibilities
Handle complex and critical incidents, resolve issues, identify root cause (RCA) and provide permanent fixes.
Ensure timely resolution within SLA
Support deployment activities (production releases)
Conduct/plan DR by coordinating with infra and other application teams
Collaborate with upstream and downstream application leads/infra/DB team/other vendors during issue analysis, change and release management
Manage Business stakeholder communications
Study and gain positive understanding of application architecture
Perform deep technical analysis, debug issues using code, scripts, logs, and tools
Recommend automation for repetitive tasks, improve monitoring, alerting and support processes
Contribute to knowledge base and documentation, implement best practices
About you
8-10 years of overall IT experience, including 6+ years of hands-on AS400 (IBM iSeries) experience




Strong expertise in AS400 development and support, with proficiency in RPG, CLLE, and SYNON
Demonstrated analytical, troubleshooting, and problem-solving skills with the ability to diagnose and resolve complex issues
Experience in application support, maintenance, incident resolution, and production support activities
Ability to work effectively with business and technical stakeholders to ensure service stability and continuous improvement
Excellent communication and interpersonal skills, with the ability to collaborate effectively with business and technical stakeholders
Strong team player with the flexibility to work across one or multiple delivery teams in a collaborative environment
Proactive problem solver with the ability to bring stakeholders together, drive discussions, and identify effective solutions and process improvements
Benefits (for job ad body)
Performance-driven rewards and recognition programs.
Gain meaningful career experiences - best practices and industry insights
Exposure to industry-leading clients and learning journeys aligned to career aspirations and business needs.
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