Parramatta | Hybrid (3 Days Onsite) | 6 Month Contract | Up to $880 Per Day Your new company Join a large enterprise organisation undergoing a significant infrastructure transformation. This is an prospect to play a key role in the ongoing delivery, stability and optimisation of critical hosting and infrastructure platforms supporting a complex 24x7 environment. Your new role

As the Technical Infrastructure Lead, you will act as the technical escalation point across enterprise hosting services, providing leadership and guidance to internal teams and managed service providers. The role will focus on operational excellence, service delivery, incident and problem management, platform optimisation and security remediation across a large-scale infrastructure estate.

You'll work closely with infrastructure, security and vendor teams to ensure services remain secure, reliable and aligned to business requirements.

Key responsibilities include

Leading and coordinating major P1 and P2 incidents

Driving problem management and root cause analysis activities

Providing technical guidance to onshore and offshore support teams

Managing relationships with managed service providers and vendors

Supporting platform optimisation, lifecycle management and continuous improvement initiatives

Overseeing patching, vulnerability remediation and security uplift activities

Contributing to disaster recovery and business continuity planning

Monitoring service performance, operational risk and SLA outcomes





Supporting infrastructure roadmap activities and technology transformation initiatives

Working closely with infrastructure, architecture, security and project delivery teams

What you'll need to succeed

Strong experience in Infrastructure Operations, Service Delivery or Infrastructure Leadership roles

Experience working within large enterprise hosting environments

VMware Cloud Foundation (VCF) experience

Strong understanding of Windows Server and Linux environments

Active Directory administration and support experience

Exposure to enterprise backup and storage platforms

Experience leading Incident, Problem and Change Management activities

Vendor and managed service provider management experience

Exposure to Azure cloud environments

Strong stakeholder engagement and communication skills

ITIL experience highly regarded

What you'll get in return

Initial 6-month contract

Up to $880 per day

Parramatta location with hybrid working arrangements

Opportunity to work across a large enterprise environment

Exposure to major infrastructure transformation initiatives

Collaborative and highly technical team environment

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

📌 Infrastructure Service Delivery Manager (Sydney)
🏢 Ebony Hong
📍 Sydney