Parramatta | Hybrid (3 Days Onsite) | 6 Month Contract | Up to $880 Per Day Your new company Join a large enterprise organisation undergoing a significant infrastructure transformation.
This is an opportunity to play a key role in the ongoing delivery, stability and optimisation of critical hosting and infrastructure platforms supporting a complex 24x7 setting. Your new role As the Technical Infrastructure Lead, you will act as the technical escalation point across enterprise hosting services, providing leadership and guidance to internal teams and managed service providers.
The role will focus on operational excellence, service delivery, incident and problem management, platform optimisation and security remediation across a large-scale infrastructure estate. You'll work closely with infrastructure, security and vendor teams to ensure services remain secure, reliable and aligned to business requirements. Key responsibilities include:
Leading and coordinating major P1 and P2 incidents Driving problem management and root cause analysis activities Providing technical guidance to onshore and offshore support teams
Managing relationships with managed service providers and vendors Supporting platform optimisation, lifecycle management and continuous improvement initiatives Overseeing patching, vulnerability remediation and security uplift activities
Contributing to disaster recovery and business continuity planning Monitoring service performance, operational risk and SLA outcomes Supporting infrastructure roadmap activities and technology transformation initiatives
Working closely with infrastructure, architecture, security and project delivery teams What you'll need to succeed Strong experience in Infrastructure Operations, Service Delivery or Infrastructure Leadership roles
Experience working within large enterprise hosting environments VMware Cloud Foundation (VCF) experience Strong understanding of Windows Server and Linux environments
Active Directory administration and support experience Exposure to enterprise backup and storage platforms Experience leading Incident, Problem and Change Management activities
Vendor and managed service provider management experience Exposure to Azure cloud environments Strong stakeholder engagement and communication skills
ITIL experience highly regarded What you'll get in return Initial 6-month contract
Up to $880 per day Parramatta location with hybrid working arrangements Opportunity to work across a large enterprise environment
Exposure to major infrastructure transformation initiatives Collaborative and highly technical team environment What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.
📌 Infrastructure Service Delivery Manager (Sydney)
🏢 Hays Recruitment
📍 Sydney
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