About MSC

Mediterranean Shipping Company (MSC) is a global leader in container shipping and logistics.

With a global fleet that serves major trade routes - offering cargo transportation, inland logistics and intermodal solutions - we are committed to transport and logistics solutions connecting communities, customers and international business partners all over the world.

In Australia, we don't just move cargo, we help drive Australia's growth, trade, and prosperity through professional logistics solutions that our customers can depend on.

About the role

We're looking for an Intermodal Coordinator to join our Fremantle Intermodal team as a 9-month parental leave cover (with the possibility of extension). This role is responsible for efficiently coordinating road transport solutions for container cargo across Australia while delivering a high level of service to MSC's customers.

You'll play a key role in daily operations, coordinating transport jobs and acting as a central point of contact between customers, vendors and internal teams. The role involves managing multiple tasks at once, responding to enquiries, following up on progress and resolving issues to keep everything running smoothly.

Key responsibilities

- Responding to customer queries by phone and email and helping resolve issues as they arise

- Booking and coordinating transport jobs with external providers

- Following up with vendors to ensure services are delivered as agreed

- Building and maintaining positive working relationships with customers and suppliers

- Coordinating tasks efficiently to help manage costs

- Assisting with cost recovery where required

- Supporting internal teams such as sales and administration with information and feedback

- Assisting with reporting when needed





Desired skills & experience

- Proven customer service experience

- Strong time management skills and the ability to manage multiple tasks at once
- The ability to stay calm, organised and focused under pressure

- Clear and confident communication skills
- A strong sense of accountability and ownership

- Minimum of 2 years of experience in the same or similar position

Why join MSC?

At MSC, our people are at the heart of everything we do. You'll be joining a collaborative team within a global organisation that values development, wellbeing and long-term career growth.

In return, you'll receive a competitive salary and a comprehensive benefits package including:

- Income protection insurance.

- Employee Assistance Program offering mental health support, nutritional guidance, nurse-on-call services, legal consultation and financial counselling.

- Novated leasing and vehicle subscription options.

- Health insurance allowance.

- Annual flu vaccinations and skin cancer checks.

- Additional paid leave for significant life events such as marriage and moving house.

- Global travel benefits, including discounts with our related entity, MSC Cruises.

Join us and be part of a global team that keeps the world moving. At MSC, you’ll find opportunities to grow, make an impact, and shape the future with us. Your journey starts here.

How to apply

If you’re interested in this chance, please submit your resume along with a short covering letter supporting your application. For any questions, please email @msc.com

MSC Australia is an equal opportunity employer committed to building a diverse workforce. We encourage applications from all backgrounds.

Please note full Australian working rights are required for this position. Unfortunately, sponsorship cannot be offered.

📌 Intermodal Logistics Coordinator – Parental Leave Cover (Fremantle)
🏢 Mediterranean Shipping
📍 Fremantle