Internal Sales Officer

Location: Homebush surrounds, NSW with onsite parking available

Salary Package: Up to $100K + Super

Role Highlights: Customer service and sales support | Generate sales through customer relationships | Collaborative culture | Onsite Position

Role Overview

Enjoy helping customers, spotting sales opportunities and being the reliable person a sales team can count on? Our client is an established Australian supplier of professional technology solutions and are seeking an Internal Sales Officer to join their team based close to Homebush. You will play a central role in supporting sales representatives and territory managers while they are on the road meeting customers and developing business.

From preparing quotations and checking stock availability to coordinating orders and responding to enquiries, your support will help keep opportunities moving and deliver a positive customer experience.

Your customer conversations will also contribute to sales growth. By understanding their needs, recommending suitable products and following up quotations, you will help turn enquiries into orders and strengthen existing relationships.

With approachable leadership, technical specialists and experienced colleagues around you, this is a varied opportunity within a transparent, supportive and collaborative team.

Responsibilities

- Provide day-to-day support to sales representatives and territory managers while they are on the road.
- Respond to customer enquiries by phone, email and online, identifying their needs and recommending suitable products.
- Prepare accurate quotations, confirming pricing, product details,



stock availability and lead times.
- Proactively follow up quotations and open enquiries to convert opportunities into sales.
- Identify opportunities to recommend complementary products and add value to customer orders.
- Make outbound calls to reconnect with customers, discuss relevant products or promotions and generate repeat business.
- Coordinate with customer service, technical and logistics colleagues to progress orders and resolve enquiries.
- Keep customers and territory managers informed of order progress, availability and delivery updates.
- Maintain accurate customer records, quotations and opportunities in the CRM.

Candidate Profile You will bring experience in customer service, internal sales, sales administration or sales support. Experience supporting an external sales team within a wholesale, distribution or technical product environment would be particularly valuable.

A clear and confident communicator, you enjoy building relationships with customers and colleagues. You combine a helpful service approach with commercial awareness, recognising when a customer conversation presents an opportunity to recommend a product,



follow up a quote or generate additional business.You understand the importance of reliable internal support and take ownership of requests, ensuring sales representatives and territory managers have the information they need when they need it. You thrive in a varied, fast-paced environment and can balance customer enquiries, quotations and order administration while maintaining a high level of attention to detail.

You are organised, proactive and comfortable managing competing priorities.

Experience using CRM systems and Microsoft Excel would be an advantage, along with a willingness to develop your product knowledge.

Culture & Benefits

- Join a stable, established business offering long-term career opportunities.
- Work with supportive leadership and experienced colleagues who share knowledge and help each other succeed.
- Become a valued partner to sales representatives and territory managers.
- Enjoy variety across customer service, sales conversations, quotations and order coordination.
- Build your product knowledge with guidance from sales and technical specialists.
- Be part of a transparent, collaborative culture where your contribution and ideas are valued.
- Above market salary package with onsite parking

Apply If this sounds like you, please send your resume by clicking the “apply” link below. Please allow 3–5 working days for us to process applications. If this role isn’t quite right for you but you would like support with your job search, we would still welcome the chance to connect. Please get in touch to discuss your next steps and other opportunities.

📌 Internal Sales Officer (Homebush)
🏢 Morgan Consulting
📍 Homebush