Office Administrator – Townsville – Leading North Queensland Accounting & Financial Services FirmLooking for a professional front-of-house administration role where you can build long-term career stability within a respected accounting and financial services firm?
Ready to join a large, established organisation offering strong team culture, career development and genuine work-life balance?
Our client is North Queensland's largest independently owned and fully integrated accounting and financial services firm, with over 90 staff across multiple offices including Townsville, Ingham, Cairns, Tablelands and Brisbane.
Since ****, the firm has built a strong reputation for delivering high-quality accounting, tax, audit and financial planning services while maintaining genuine long-term relationships with clients and staff alike.Known for combining traditional values with modern systems and innovative solutions, the firm offers a supportive and collaborative environment where administration professionals play an integral role in delivering exceptional client service and supporting broader business operations.The Role:Managing front desk reception, incoming calls, emails and client enquiriesWelcoming clients and providing a professional first impressionScheduling appointments and coordinating workflow supportAssisting with client onboarding, offboarding and database managementMaintaining accurate records,



documentation and data integritySupporting day-to-day office administration and team operationsCoordinating client correspondence and administrative compliance tasksAssisting across multiple divisions within the business as requiredManaging competing priorities while ensuring deadlines are metAbout You:2+ years of previous administration, reception or client service experienceStrong attention to detail and organisational capabilityExcellent written and verbal communication skillsProfessional phone manner and presentationProficiency in Microsoft Office including Word, Excel and OutlookExperience with Xero XPM, ATO Portal or accounting software highly regardedAbility to manage multiple priorities in a fast-paced environmentPositive, team-focused and client-centric attitudeWhat's On Offer:Competitive salary package aligned with experienceLong-term career opportunity within a highly respected professional services firmFlexible work arrangements supporting work-life balanceOngoing mentoring, training and professional developmentModern systems and streamlined technologySupportive, team-oriented team environmentGenuine career pathways and internal growth opportunitiesWellbeing initiatives and corporate health membership benefitsStable organisation with over 70 years of success and strong community reputationClosing date: Sunday 4th October at 11:59pm.
All applications must be submitted online.We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives.
We see this as essential to our success, including our ability to innovate and achieve sustained high performance.
This is a key part of our Values—Human, Bold, and Outstanding.Please note: This job is based in Australia; therefore, only candidates who are permanent residents or citizens of Australia will be considered.
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📌 Client-Facing Contracts Administrator (Mon–Fri) (Brisbane)
🏢 Deacon Recruitment
📍 Brisbane