The Self Styler is looking for a reliable part-time Returns Processor to join our growing team.
This role is super hands on and detail focused.
You'll be responsible for processing customer returns quickly, accurately, and to a high standard.
It's a great fit for someone who doesn't mind repetitive work, enjoys staying organised, works efficiently, and takes pride in getting things done properly.
About Us
The Self Styler is an online women's fashion brand with a loyal local and global community.
We're a family-owned business based in beautiful Burleigh Heads, offering a welcoming and supportive workplace.
This is a part-time role (20 hours a week) based in our Burleigh Heads Warehouse.
Approximately 4 hours per day, Monday to Friday, with additional hours available during peak periods.
What you'll be doing:
Processing customer returns accurately and efficiently from start to finish
Inspecting returned garments carefully to ensure they meet quality standards
Checking items for condition, tags, wear, faults, and discrepancies
Updating return information and completing system processing
Restocking approved returns and ensuring garments are ready for resale
Identifying and escalating issues with returned items
Keeping the returns area clean, organised, and efficient
Following processes to ensure returns are handled consistently and correctly




Working quickly while maintaining a high level of attention to detail
Looking for ways to improve processes and taking initiative when needed
Supporting the wider warehouse team during busy periods
This role is for you if:
You have excellent attention to detail and take pride in doing things properly
You are fast, efficient, and can maintain accuracy while working at pace
You enjoy structured, process-driven work
You can think for yourself, solve problems, and take initiative
You're reliable, punctual, and take ownership of your responsibilities
You're comfortable working independently and as part of a small team
You have an interest in women's fashion and enjoy working with quality garments
You have basic computer skills (Shopify experience is a bonus but not essential)
What we offer:
Part-time, stable employment with consistent weekday hours
Opportunity for additional hours during peak periods
Supportive team environment
Explicit training and simple processes
Must be available throughout November and December during our peak trade period, with flexibility and willingness to work additional hours when required.
If you're someone who enjoys being productive, staying organised, and making sure things are done properly, we'd love to hear from you.
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📌 Part Time Returns Processor (Gold Coast)
🏢 The Self Styler
📍 Gold Coast