Sales & Service Supervisor
Mackay, QLD | $110,000 - $120,000 + Super + Vehicle + Bonus

The Company

A growing provider of hazardous waste, packaged chemical waste, industrial services and resource recovery solutions is seeking a commercially minded Sales & Service Supervisor to support the continued growth of its Central Queensland operations.

Operating across mining, resources, councils, industrial and commercial markets, the business delivers specialised waste management, environmental and remediation services while maintaining a strong focus on safety, compliance and sustainable outcomes.

The Position

This is a unique opportunity to combine business development, account management and operational leadership in a highly visible regional role.

You will be responsible for driving sales growth across Central Queensland while also supporting the safe and profitable delivery of projects and services. Working closely with customers, operational teams and senior management, you will identify opportunities, strengthen customer relationships and ensure service delivery exceeds expectations.

Regular travel throughout Central Queensland will be required as you build relationships with customers across mining, industrial, commercial and local government sectors.

Key Responsibilities

Sales & Business Development

- Identify and secure new business opportunities across Central Queensland
- Develop and grow relationships with mining, industrial, council and commercial customers
- Reactivate dormant accounts and expand existing customer relationships
- Maintain an active sales pipeline and accurate CRM records
- Prepare quotations, proposals and account development plans
- Work closely with operational teams to provide tailored customer solutions
- Achieve revenue growth and profitability targets

Operations & Service Delivery





- Support project planning and execution across customer sites
- Assist with resource allocation, contractor management and scheduling
- Ensure services are delivered safely, efficiently and compliantly
- Resolve customer issues and maintain high service standards
- Identify opportunities to improve productivity, profitability and customer outcomes

Safety & Compliance

- Promote a strong safety-first culture
- Ensure activities comply with environmental and regulatory requirements
- Support incident reporting, investigations and corrective actions
- Participate in continuous improvement initiatives across the business

About You

You may currently be a Business Development Manager, Account Manager, Service Supervisor, Operations Coordinator or Sales Representative within waste management, industrial services, environmental services or a related sector.

You enjoy balancing commercial growth with practical operational problem-solving and are confident working autonomously in a regional territory.

Skills & Experience

- Proven sales, business development or account management experience
- Strong relationship-building and customer engagement skills
- Commercially focused with a solid growth mindset
- Ability to manage multiple priorities and stakeholders
- Strong communication and negotiation skills
- Experience using CRM systems and reporting tools
- Waste management, environmental services or industrial services experience highly regarded
- Understanding of hazardous waste, packaged waste or environmental compliance advantageous

The Package

- $110,000 - $120,000 + Super
- Company vehicle
- Performance bonus structure
- Ongoing training and development
- Long-term career progression opportunities
- Autonomous regional role with significant growth potential
- Supportive and collaborative team environment

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📌 Sales and Service Supervisor (Mackay)
🏢 Roc Consulting
📍 Mackay