BREWING OPPORTUNITIES FOR A MANANGER, SUPERVISOR & BARISTA AT ZARRAFFA’S COFFEE TOOWOOMBA

Zarraffa's Coffee is an energetic and dedicated team who share your love for coffee-making, and who deliver top-notch coffee experiences to our customers every day. Zarraffa's Coffee Toowoomba is looking for skilled and enthusiastic people to join our coffee-loving family.

As a Barista at Zarraffa's Coffee, you will have the opportunity to:

- Grow, learn, and progress in your career
- Deliver top-notch coffee experiences to our customers
- Work in a dynamic, fast paced, and fun environment

We are committed to helping our staff grow and offer excellent opportunities for career advancement. Our various support structures will help you develop your skills and take your career to the next level.

BARISTA RESPONSIBILITIES

- Providing amazing customer service
- Preparing and serving food items in line with Zarraffa's brand standards
- Contributing to a fast-paced and positive team environment
- Food preparation and kitchen duties
- Cleaning and other duties as directed

SUPERVISOR RESPONSIBILITIES

- Providing support and guidance to the team
- Maintaining product and service quality
- Ensuring store cleanliness and tidiness
- Overseeing shift management
- Maintaining accurate business records and compliance with policies and procedures
- Creating a warm and welcoming environment for customers
- Leading by example and directing teams in product preparation, customer service, and cleanliness standards
- Fostering a positive workplace culture and promoting teamwork

MANAGER RESPONSIBILITIES

- Lead and inspire a diverse team to deliver exceptional customer service




- Oversee daily operations including staff training, development, compliance, and performance evaluations
- Learn how to craft specialty hot and cold coffee beverages the Zarraffa’s Way!
- Store administration including completing rosters, reviewing timesheets, ordering stock and recruitment
- Run team meetings as required
- Leading by example in impeccable customer service
- Ensuring profitability of the business
- Ensuring effective communication with staff, customers, suppliers, and stakeholders
- Maintain high standards of cleanliness, WH&S; and Food Safety Compliance through attention to detail

To be considered for the Manager role, you must have:
- At least two years of restaurant/café management experience, with a focus on coffee and customer service.
- A proven ability to manage staff and budgets efficiently.
- Strong leadership skills and the ability to motivate your team and create a positive work environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.
- Experience in inventory management, budgeting, and cost control.
- A keen attention to detail and the ability to manage tasks and deadlines effectively.
- A deep passion for coffee and a thorough understanding of the customer service industry.

If you're looking for the perfect blend of a supportive learning workplace and endless opportunities to grow within the hospitality industry, Zarraffa's is the place for you. You can read more about the perks of working with Zarraffa’s on our website. Ready to join the family? Apply now, and let’s chat about an opportunity for you!

📌 Manager, Supervisor & Baristas - Toowoomba
🏢 Zarraffa's Franchising
📍 Toowoomba